Contact Us About UK Casino Content and Partnerships
Need to get in touch with the Casinouk Bonuses Info team? This page explains what we can help with, how to reach us, and how quickly you can expect a reply.
What to contact us about
We read everything that lands in our inbox, but we are best placed to help with the following:
- Corrections and updates to our content. Spotted an outdated bonus term, a wrong licence number, or a listing that no longer reflects reality? Tell us the page and the specific detail, and we will check and fix it.
- Editorial questions. If you want to know how we review UK casino sites, how our ratings are put together, or why a particular operator appears (or doesn’t appear) in one of our guides, ask away.
- Partnership and advertising enquiries. We work with licensed UK operators only, and every commercial arrangement is clearly labelled on the site. If you have a proposal, include your UKGC licence details so we can verify it before discussing anything further.
How to reach us
Email us at [email protected].
That is our only contact channel. We do not operate a phone line or a physical mailbox, and we will never contact you first asking for account details or deposits — if someone does that in our name, it is not us.
Response times
We aim to reply to every genuine enquiry within two working days. If you are reporting a factual error on the site, mark your email clearly in the subject line — those are prioritised. Please note that weekends and UK bank holidays can add a day or two.
A quick note on licence checks
If you are contacting us to ask whether a specific casino is legitimate, we can share what we know, but the definitive answer is always the Gambling Commission’s public register. Search it by operator name, licence number, or website domain before you join any site or deposit money — that check takes minutes and is the only official confirmation available.
Gambling problems are not something we can help with
Casinouk Bonuses Info is an information resource, not a support service. If gambling has stopped being fun — if you are chasing losses, borrowing to play, or finding it hard to stop — please do not email us about it, because we are not equipped to help. Instead, contact a dedicated gambling support service and read our responsible gambling page, which lists the support options available in the UK and the tools every licensed operator must offer, from deposit limits to self-exclusion.
Casinouk Bonuses Info editorial team · Updated: 17 September 2026